Terms and Conditions


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Shipping Policy:
  • I ship every days (Monday to Sunday) once payment is clear
  • You shall be informed when an item is out of stock and if you do not want to wait for new stock to arrive, you are entitled to a full refund.
  • Upon receiving payment, your items will be shipped out within two days.
Exchange Policy:
  • One to one exchange is allowed within the first 7 days of receiving faulty item.
  • Item sold will not be refundable.
  • All returned products must be sent back with original accessories and packaging. Please contact me before sending the products back.
Guarantee & Warranty:
  • I offer a 3 months warranty for my product. Thus, Buy with confidence!
  • The 3 months warranty does not cover products that have been damaged, burned and abused in any form.
  • I will send you another replacement if the product is faulty within 1 months of receiving the items. Please contact me before sending it back.
  • Return shipping cost will be borne by buyer if defective products are returned.
About Me:
  • I am a Singapore Seller.
  • Please feel free to send me an email (ys@arcanetrading.co) whenever you have any queries or questions.
  • You can also contact me via telegram for faster response. My nick is arcan3.
  • I aim to provide you with top notch customer service experience.
  • Serious Buyer only. Please buy only if you are agreeable with all the terms.

 

 

If you have any question or thing that you do not understand, you can contact via telegram or email. For faster response, please contact me via telegram or whatsapp. The QR code is the link to contact me via telegram. Telegram is messaging app for smartphone similar to whatapp.

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