Shipping Methods

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Singpost Normal Mail

Please note that all parcel delivered by Singpost Normal Mail will not be delivered to your doorstep and will be delivered to your letterbox instead. Thus, if you have chosen this shipping method, there is no need for you to be at home to receive the parcel. Parcel will be posted to your letterbox. Do check your letterbox daily for the parcel after the parcel is being shipped. Singpost Normal Mail takes around 3 – 10 working days to reach your letterbox. Working day does not included weekend and public holiday.

As there is no tracking information for Singpost Normal Mail shipping method, there is a small chance that your parcel may be lost. The common reason for lost mail are wrong address given or postman post to the wrong address. Thus, please take note of this when choosing Singpost Normal Mail. If you are using this mode of delivery, i will recommend the use of residential address over your office address. If you use office address, then the item will be handled by other instead of your family member.


Singpost Registered Mail

All parcel delivered by Singpost Registered Mail will be hand delivered to you personally at the address given. The time of delivery will most likely to be working hours from 8am – 7pm. If no one is available to receive the parcel, the postman will leave a delivery advice slip. You can use the delivery advice to either collect the parcel from post office stated on the delivery slip, schedule for a redelivery or relocate the parcel to another post office. Please collect the parcel as soon as possible when delivery advice is given as the parcel will be returned to sender after 10 working days.

Singpost Registered mail comes with tracking number which you can track the status on here. Due to this, there is no risk of lost mail for this shipping method. It will take around 3 – 5 working for the parcel to be delivered. If you have chosen this mode of delivery, please choose a location where there will be someone available during working hours to receive the parcel.


Singpost Smartpac

All Smartpac will be delivered to doorstep of the address given on the first attempt. If it is unsuccessful, then the postman will deliver the smartpac to the letterbox. In the event that the letterbox is too full, delivery advice will be given and you will be have to collect the smartpac from the post office stated.

All Smartpac comes with tracking number and the tracking status will only updated when it is on delivery. Thus, it will take 3 – 5 working days after receiving the tracking number for the tracking status to appear on singpost website. Since there is tracking number, there is no risk of lost mail. For this shipping method, i suggest the use of residential address over office address as parcel will be delivered to letterbox when no one is available to receive the parcel at the given address. Item can be tracked via entering tracking number in here.



Qxpress delivery will take 3 – 5 working days for delivery. The item will be delivered to your doorstep. Thus, if the shipping method is Qxpress, the shipping address should be a place where you or someone will be available the whole day so that you can receive the parcel when courier delivers the item. The courier may also contact you when they are at your place.

All qxpress delivery comes tracking number. Usually, when the item is in warehouse, it will be out for delivery on the next working day. The tracking status can be checked at here.


Self Collection/ Local Pickup

For weekday, self collection can be done strictly at:

A. 9.30am-10.20am at bh building Lavender mrt (Horne Road)

B. 2.50pm-3.15pm at bh building (Horne Road)

C. 5.45pm-6.15pm at bh building (Horne Road)

D. After 8pm at glad tidings church bus stop (postal code: 534449)

E. Weekend strictly at glad tidings church bus stop. postal code: 534449. Do not enter the church. Pls Google for location. Location is near kovan. Inform us to book appointment. The contact detail are below or here.



If you have any question or thing that you do not understand, you can contact via telegram or email. For faster response, please contact me via telegram or whatsapp. The QR code is the link to contact me via telegram. Telegram is messaging app for smartphone similar to whatapp.

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